HELENE
HÉLÈNE is a symbol of elegance, refinement and style.
↓ Discover all its variants ↓
Collection
All products
HELENE
Discover the exclusive collection of HÉLÈNE bags, where quality meets contemporary design.
Each bag is crafted with attention to detail.
From the most elegant to the most refined, combining functionality and style to accompany you in every moment of your day. Choose HÉLÈNE for an unparalleled touch of class.
Personalization
MY-HELENE
With HÉLÈNE you can also personalize your bag.
Give a personal touch to your purchase by adding your name or initials to the model you prefer.
TEAM
The HÉLÈNE team is always ready to assist you with professionalism and courtesy.
Whether you need support, advice or information, we are here to help. Your satisfaction is our priority and we are dedicated to providing you with an exceptional customer experience.
Don't hesitate to contact us!
Do you need help?
Help and contacts
Email: helenecollect@gmail.com
Instagram: @helenecollectionn
TikTok: @helenecollection
Returns and exchanges
To qualify for a return, your item must be in the same condition that you received it, i.e. unworn or used, with all tags intact, and in the original packaging. To begin the return process, you must send an email to helenecollect@gmail.com , indicating your order number and the product you wish to return.
Visit the Returns and Refunds Policy page.
Shipping
In Italy, delivery normally takes place within 2/3 working days via courier. Deliveries on Saturdays, Sundays and public holidays are excluded.
Deliveries may take one or two more days for Calabria, Sicily, Sardinia and smaller islands.
Visit the Shipping Information page.
FAQs
What materials are used for Hélène bags?
Hélène bags are crafted from faux leather fabrics and durable metal hardware to ensure longevity and style.
Can I track my order?
Yes, once your order is shipped, you will receive an email with the tracking number to monitor the delivery status.
Is it safe to make payments on your site?
Yes, our site uses advanced encryption technologies to ensure the safety of your personal data and transactions.
How can I take care of my Hélène bag?
To keep your Hélène bag in perfect condition, we recommend cleaning it with a soft, dry cloth and avoiding prolonged exposure to direct sunlight and humidity. Store the bag in its protective bag when not in use.
Other
If you have any questions or concerns about any other topic not covered, please contact us at the addresses indicated!